Communications Norwalk, Connecticut, USA

Communications Specialist

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands – Booking.com, KAYAK, priceline, agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Job Overview

Booking Holdings, Inc. is seeking a Communications Specialist to join the Global Communications team. The successful candidate will partner with the team to support the execution of earned media, social media and internal communications initiatives and events as part of the global communications strategy. The successful candidate should have good media relations skills and relationships, particularly across U.S. and global technology, business and trade media, experience developing social media content and managing social channels for leading corporate organizations, be able to effectively manage suppliers, and must be highly organized, motivated and goal oriented. They should also be comfortable working in a fast-paced high-tech organization, demonstrate a sound understanding of brand visual and copywriting guidelines, enjoy reporting and analysis, and be proactive with respect to attention to details and driving results. This person has the opportunity to have an impact in driving critical initiatives within the Communications organization and will be a contributor to the success of the Communications functions. The Communications Specialist will report to the Director Global Communications and support key members of the Communications teams.

Responsibilities and Duties

  • Support the Communications team in building and maintaining good relationships with key media, pitching and securing interviews, managing in-bound requests, and contributing to achieving team coverage targets.

  • Partner with the Communications team and other key business stakeholders (including ESG, D&I and People teams) to organize, draft and assist in the preparation of deliverables including press releases, pitch copy, social copy, key messaging, reactive statements, Corporate website updates and company award entries.

  • Collaborate with Communications teams across Booking Holdings’ Brands and agency partners to produce regular communications reports, including Board summaries, quarterly, end-of-year and ad hoc reporting updates and analysis to inform stakeholders and shape strategy.

  • Support in the development and execution of internal events (virtual and physical), including Town Halls, all-employee videos, and exploration of new formats and channels.

  • Support in managing external relationships with agency partners, production partners and suppliers.

  • Spot trends and insights in order to recommend and mobilize timely activations and content, and mitigate risks where relevant.

  • Work with the Communications teams across Booking Holdings’ Brands to review material and ensure disclosure alignment, understand specific Brand needs as well as help identify and enhance opportunities to improve scale, results and effectiveness of the cross-company Communications network.

Qualifications

  • 4-5 years of progressive communications experience e.g. media relations, communications campaign management, social media management etc.

  • People oriented; strong relationship and stakeholder management skills, and able to engage with people across all levels, and from diverse backgrounds. 

  • Solid understanding of business operations and financial communications, in addition to relevance in consumer media and social media

  • Highly organized with excellent planning skills. You take ownership and proactively solve problems, often before it reaches your manager.

  • Exhibit a strong attention to detail, ability to adapt to daily schedules and routines, and focus on efficiency without sacrificing quality.

  • Prior experience in a corporate and global communications environment – in-house or agency desired

  • Knowledge of the e-commerce and/or travel industries

  • Available to offer support outside of normal business hours, or travel, as required.

  • Strong attention to detail with excellent organizational skills. Ability to track and manage action items and hit deadlines.

  • Strong technology skills are required.  

  • Experience in Microsoft Suite, Gmail, and Google Docs platform; familiarity with communication tools like Slack, Zoom and BlueJeans.

  • Ability to work independently.

  • Strong interpersonal skills, and ability to interact collaboratively with all levels in the organization.

  • Ability to responsibly manage highly confidential and time sensitive information.

  • Advanced time management and analytical skills.

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 

  • Booking.com

  • KAYAK

  • priceline

  • agoda

  • Rentalcars.com

  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

All compensation inquiries are to be sent to compensationinquiry@bookingholdings.com. Please note that only Connecticut based applicants will be responded to. Please confirm your name, Connecticut home address, the specific job you have applied to, and the date you made that application to allow us to respond to your inquiry. Due to inquiry volume, please expect up to 5 business days to receive our response. Note no adverse employment/hiring decisions will be made for exercising your rights as a resident of Connecticut.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S

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