Finance Norwalk, Connecticut, USA

Senior Manager, ESG reporting

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Job Overview

Our mission is to make it easier for everyone to experience the world, it is therefore of the utmost importance that we make sure there is a world worth experiencing. It is therefore a core company belief that we should make sustainable travel easier for everyone. Bringing this belief to life and making sure it is a responsibility that is shared by the business is the core task of the Sustainability team.

The Senior Manager, ESG and Disclosure is a critical member of the Global Sustainability team at Booking Holdings and will report to the Global Head Sustainability. Your main responsibility lies in the creation, internal alignment and successful implementation of Booking Holdings ESG reporting strategy. Subsequently, you will be primarily responsible for company efforts to develop accurate, relevant and timely ESG disclosures for Booking Holdings through the annual sustainability report, and develop consistent engagement with rating agencies and relevant shareholders. 

This role will have a unique opportunity to build our ESG disclosure beyond our sustainability agenda. To be successful in this role you must possess strong stakeholder influencing skills and be a natural leader: you must work collaboratively across operating units, bringing together colleagues from diverse functions, lead them and make them understand ESG reporting is a key priority for Booking Holdings. 

Responsibilities and Duties

Strategic Leadership

  • Overall coordination for ESG within Booking Holdings and operating brands, ensuring seamless connection with BKNG’s strategy and collaboration between Sustainability, Finance and the business.  

  • Lead the development and implementation of material – and non-material  – coherent ESG reporting strategy aligning with the sustainability strategy (e.g. Human Rights, Human Capital, data and cyber security, diversity and inclusion)

  • Bring the outside world in; monitor, review, and interpret ESG market and regulatory developments and requirements and transfer these to the organization and lead integration where needed. 

  • Propose strategic movements and actions that BKNG can take to improve ESG performance, delivering an even more positive impact for people and the planet.

  • Raise organizational awareness on ESG topics and guide – and cooperate with departments to integrate ESG requirements and manage future proof KPI setting and reporting definitions


  • Secure best-in-class ESG reporting standards, by working cross-functionally, to capture and analyze macro and micro trends, global developments and risks, stakeholder expectations, current and new ESG legislation, and mandatory and voluntary disclosures.

  • Provide direction on content and data for sustainability/ESG reporting, in collaboration with the BKNG PR & Communication team to support the strategic development of the sustainability/ESG reports.

  • Drive the long-term ambition toward integrated reporting (financial and non-financial) with ESG data consolidation, business control and management reporting from across the business to ensure the consistency and accuracy of Booking Holdings external integrated reporting of financial and ESG data.

  • Build strong relationship with the BKNG financial (and ESG) auditor to support an effective ESG audit process and co-ordinate management responses to audit points.

  • Lead the development of ESG reporting tools and processes in close cooperation and support of BKNG’s PM to enable efficient reporting.


Sustainability/ESG stakeholder engagement

  • Own key investor and agency relationships and collaborate with Investor Relations to respond to inquiries from ESG investors and rating agencies (e.g. MSCI, Sustainalytics, ISS ESG)

  • Assist in developing shareholder engagement plans and drafting of all prep materials for management meetings with ESG investors

  • Develop external messaging on company practices across a broad range of ESG areas and effectively articulates the company’s practices and progress to the investment community

  • Lead engagement efforts with proxy proponents in conjunction with Legal and the IR team

  • Partner with key cross functional partners (including Legal, HR, Sustainability, public affairs, Communications, et al.) to:

    • Establish and coordinate strategy on developing, refining, and advancing ESG communication goals

    • Prepare briefings for management and the board of directors on ESG investor trends and sentiment inclusive of peer analysis and leading company benchmarks

    • Contribute to periodic ESG “materiality” assessments

  • Be responsible for the content of the ESG portion of the BHI IR website, working with internal partners to build out and refresh content


  • Bachelor's degree

  • 5-8 years of experience

  • Knowledge & expertise in sustainability and ESG, related reporting and how to apply ESG/sustainability standards to advance sustainability/ESG within the organization 

  • Able to independently drive & deliver E2E complex programs or multiple medium complex (portfolio of) project

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 



  • priceline

  • agoda


  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

All compensation inquiries are to be sent to Please note that only Connecticut based applicants will be responded to. Please confirm your name, Connecticut home address, the specific job you have applied to, and the date you made that application to allow us to respond to your inquiry. Due to inquiry volume, please expect up to 5 business days to receive our response. Note no adverse employment/hiring decisions will be made for exercising your rights as a resident of Connecticut.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/S

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