Finance Norwalk, Connecticut, USA

Project Manager, Global Business Services

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, Priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world.

Job Overview

Booking Holdings is currently undergoing a Finance Transformation initiative that will drive effective finance support for business management; promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency. As part of this newly formed organization (Global Business Services) we are building a leadership team that will focus largely on establishing Global Process Ownership (R2R, P2P, O2C) and transformation roles (Operations Management, Process Improvement, Program Management, and Organizational Change Management).

This role will be responsible for supporting project management of the SAP S/4 implementation underpinning this transformation, by working together with the Business, IT teams and third-party consultants to drive management of scope, time cost and resources across the implementation lifecycle, and appropriately report and communicate per existing governance processes.

Responsibilities and Duties

  • Partner with Finance Leadership, Controllership, FP&A, IT, Risk & Controls, Global Internal Audit and Business Teams and Third-Party Vendors and System Implementers to execute against strategic initiative timelines

  • Drives delivery and execution of a specific functional process area (i.e. RTR, Treasury, Tax, PTP, OTC) across the S/4 project implementation lifecycle (i.e. across design and build sprints, mock conversion, testing, training and cutover activities).

  • Contributes to the Project scoping and planning by documenting project goals, requirements, KPIs, roadmap and main deliverables, tracks completion of project milestones and maintains project artifacts.

  • Interacts with project sponsors, project stakeholders and multiple business and technical teams to define and document requirements, key design decisions and complex features.

  • Manages project Actions, Risks, Issues and Dependencies, including appropriate escalations and anticipates bottlenecks while balancing business needs with technical constraints.

  • Works with the Organizational Change Management team to ensure appropriate communication planning, stakeholder analysis, and change management activities.

  • Works with the Controls Integration and Risk & Controls teams to ensure appropriate diligence is taken to identify and address any controls implications across the implementation lifecycle

  • Creates, maintains and disseminates project information, project issues and status to stakeholders, in a concise, accurate, and professional manner.

  • Adheres to and helps improve internal governance and program management standards across the Enterprise Program Management Office.


  • Bachelor’s Degree required.

  • 5-8 years of experience leading global strategic initiatives, within a shared services environment undergoing financial transformation

  • Experience working as a program or project manager on prior finance transformations

  • Experience working with SAP ECC or SAP S/4 HANA either as a user or as part of an ERP implementation

  • Experience leading global strategic initiatives, within a shared services environment undergoing a finance transformation

  • PMP or related certifications preferred

  • Understands and can execute initiatives using the PMBOK framework to move an initiative efficiently through the project lifecycle

  • Experience leading technical requirements gathering using SDLC preferred

  • Knowledge of Procure-to-Pay, Record-to-Report, Tax, Treasury or Order-to-Cash business processes

  • Understanding of Accounting Practices and Standards such as US GAAP and IFRS

  • Ability to apply structured problem solving methods to address issues and drive root cause identification

  • Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders

  • Ability to work successfully with consulting teams and strategic partners to maximize value and accelerate change

  • Experience operating in, and driving alignment and consensus in a complex and matrix environment

  • Experience working with global teams, capable of bringing together stakeholders, to align requirements and drive improvements

  • Proven ability to interact with and influence peers and senior management in a complex, geographically dispersed organization

  • Self-directed, dynamic and customer-centric change-agent who thrives in a challenging and changing environment

  • 25% average travel during normal circumstances

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 



  • priceline

  • agoda


  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

All compensation inquiries are to be sent to Please note that only Connecticut based applicants will be responded to. Please confirm your name, Connecticut home address, the specific job you have applied to, and the date you made that application to allow us to respond to your inquiry. Due to inquiry volume, please expect up to 5 business days to receive our response. Note no adverse employment/hiring decisions will be made for exercising your rights as a resident of Connecticut.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/S

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