Human Resources Norwalk, Connecticut, USA

HR Program Manager

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands –, KAYAK, priceline,,, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. 

Job Overview

We are looking for a Program Manager to drive our strategic HR projects forward by acting as the critical resource in developing project and resource plans in collaboration with various stakeholders, monitoring and tracking progress,  driving milestones to completion and communicating all project status and issues effectively to ensure resolution and successful project completion.  This role will support one of the key functions at Booking Holdings in service of our mission of making it easier for everyone to experience the world.

This role will report to the Director, HR PMO and Change Management.

Responsibilities and Duties

  • The HR Program Manager is responsible for the governance and end-to-end program management of up to several projects at once, including across the brands.  The Program Manager role partners with the various teams within the department to support and facilitate the work occurring between them and other business units and centralized functions.  This resource must be able to effectively handle competing priorities and initiatives and manage the change associated with the projects. 

  • Responsible with limited to no supervision to define scope, kick-off, manage and execute every phase of complex department programs, specifically:

    • Drive vision for initiative/program towards clear business objectives, scope, requirements & success criteria

    • Create clear planning documents and roadmaps together with involved teams and departments including setup and maintenance of dependency management

    • Regular tracking and reporting status and progress of all streams of work, highlighting where required, risk/issues to governance groups or team members

    • Enable tracking and execution of project change control processes

    • Enable teams & leaders to make quality decisions and support  in prioritization exercises

    • Track the identification and reporting around program resource requirements and commitments in partnership with organization stakeholders (i.e. Business and IT teams across brands)

    • Support development of project communications and leadership updates

  • Productively interact with and manage senior stakeholders (up to VP level)

  • In addition, identify opportunities to improve the impact & employee experience for our colleagues, resulting in potential new process improvement areas


  • Bachelor's degree

  • 8-12 years of experience

  • Experience successfully delivering programs and/or multiple projects on-time, in scope, on budget and to agreed level of quality

  • Experience operating in a global environment with appreciation of cultural differences, and ability to build consensus across geographies and business units

  • Experience building business cases and presenting to various stakeholders, including senior leadership, in a way that generates understanding and alignment

  • Excellent interpersonal and communication skills (research, writing, editing, presentation, speaking) with the ability to quickly build credibility and influence

  • Self motivated and successful in operating independently with limited oversight; strong sense of personal accountability

  • Analytical mindset, with ability to draw actionable insights from data to tell a narrative and create action plans

About BKNG 

Booking Holdings is the world leader in online travel & related services. Our teams work around the clock to build and improve the technology that empowers people to more freely travel across borders, time zones, languages and cultures. At Booking Holdings, we make it easier for everyone to experience the world every day through seamless technology powered by our six major brands: 



  • priceline

  • agoda


  • OpenTable

Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.

All compensation inquiries are to be sent to Please note that only Connecticut based applicants will be responded to. Please confirm your name, Connecticut home address, the specific job you have applied to, and the date you made that application to allow us to respond to your inquiry. Due to inquiry volume, please expect up to 5 business days to receive our response. Note no adverse employment/hiring decisions will be made for exercising your rights as a resident of Connecticut.

EEO Statement:

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email with your request. M/F/V/D/S

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